Customer Service

Shipping & Delivery
Orders are shipped from our facility within 24 hours, unless an item is back ordered. Transportation and insurance from Buffalo, New York are additional and will be added to your invoice. Florida Reading and Vision Technology ships to all 50 states. Your order will be shipped UPS ground unless otherwise specified. If you require next day or 2nd day delivery, please inquire regarding rates. UPS cannot ship to Post Office Boxes. Please make sure you provide a street address, in addition to any PO boxes, for UPS delivery. Due to their size or weight, certain items have additional shipping charges. Extra shipping charges are noted near the respective item. Florida Reading and Vision Technology also ships internationally. Please inquire about shipping rates for overseas purchases.
Privacy & Security
Florida Reading and Vision Technology takes your privacy very seriously. Please read our Privacy Policy for full details.
Returns & Replacements
Florida Reading and Vision Technology has a 30 day money-back guarantee policy. If you are not satisfied with your products, for whatever reason, you may return your items for credit, refund, or exchange, less the value of the original shipping and handling fee. See our Returns Policy for full details.
Ordering
Florida Reading and Vision Technology business hours are 9am-5pm Eastern Time Monday-Friday. To place an order, please call us at 1-800-981-5119 during business hours. Alternatively, you can fax your order toll free to1-954-462-4647 at any time of the day, or visit our secure website at www.floridareading.com. Additionally, you can send us an email to sales@floridareading.com. Please do not include credit card numbers in any email correspondence.
Payment, Pricing & Promotions
Florida Reading and Vision Technology accepts payment by credit card (Visa, MasterCard, Discover or American Express), check, or money order. We cannot accept CODÂ’s. Eye Care Professionals, Corporations, and Institutional accounts (Not-for-profits, schools, and federal/state agencies) can apply for an open account. Terms on open accounts are Net 30 days. A valid purchase order must be used with all open account orders. Sales Tax: All orders are subject to a 6% sales tax. Organizations claiming a sales tax exemption, please send us a copy of your exemption letter or reseller certificate. Prices in this catalog replace and supersede all previous catalogs. While we strive to keep our prices constant over the life of the catalog, due to the duration of our catalog, Florida Reading and Vision Technology reserves the right to change prices at any time. Additionally, manufacturers may discontinue or change the design of certain items that we carry. We will do our best to work with these changes and will notify you of any substitutions. Florida Reading and Vision Technology is not responsible for typographical or photo errors in this catalog.
Viewing Orders and Returns

Orders and Returns can be viewed on our Orders and Returns page.

Updating Account Information
Registered users can also login to view order history and manage their preferences..